City of Richmond DPU

Sign up for a payment plan today

Richmond’s Department of Public Utilities (City of Richmond DPU) works with PromisePay to offer payment plans for your outstanding balance.
  • Avoid late fees and disconnections

  • Flexible payment options and schedules

If your service has been shut off, please call City of Richmond DPU directly at (804) 646-4646 to have service restored.
Powered by PromisePay

View your options

Use the account number as seen on your DPU bill
Use the billing ZIP code as seen on your DPU bill
Help